Privacy Policy
Last updated: January 15, 2026
We value your privacy and are committed to keeping your information secure. This privacy notice for Broker Book ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at www.brokerbook.in, or any website of ours that links to this privacy notice.
- Download and use our mobile application (Broker Book), or any other application of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at jaihind@brokerbook.in.
Table of Contents
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include the following:
- Name
- Phone number
- Email address
- Device ID
- Internet Protocol (IP) address
Collection & Use of Phone Number Information
We may collect your phone number for account verification, communication, security, and providing requested services. We use this information to facilitate account creation, deliver services, respond to inquiries, and protect the security of our Services.
Application Data
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
- Mobile Device Data: We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, and IP address.
- Push Notifications: We may request to send you push notifications. You may turn them off in your device's settings.
Information automatically collected
In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
This information includes Log and Usage Data, Device Data, and Location Data (which can be precise or imprecise depending on your device settings).
Call Recording
We require and obtain explicit consent before recording any calls. By continuing a call after being notified of the recording, you consent to the recording as per applicable laws.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- To facilitate account creation and authentication.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries/offer support to users.
- To protect our Services (fraud monitoring and prevention).
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information in the following situations:
- Business Transfers: In connection with mergers, sales of company assets, financing, or acquisitions.
- Google Analytics: We may share information with Google Analytics to track and analyze usage. To opt out, visit Google Analytics Opt-out.
- Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you would at any time like to review or change the information in your account or terminate your account, you can contact us or log in to your account settings. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, subject to legal retention requirements.
If you have questions about your privacy rights, email us at jaihind@brokerbook.in.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
9. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at jaihind@brokerbook.in or contact us by post at:
Broker Book[Insert Physical Street Address]
[Insert City, State, Zip Code]
[Insert Country]
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit the Broker Book mobile application or email us at jaihind@brokerbook.in.